ICA Opens Third Passport Centre in Mogadishu

The Immigration and Citizenship Agency (ICA) has inaugurated its third passport centre, located in the Dayniile district of Mogadishu, as part of its continued drive to expand access to essential immigration services.

The new centre is intended to bring passport services closer to the community, easing pressure on existing facilities and reducing the distances and waiting times that residents face when applying for or collecting their travel documents. By decentralising services across the capital, the Agency aims to make the passport process more convenient and accessible for all citizens.

Locating services within neighbourhoods, rather than concentrating them at a single site, helps citizens save time and travel costs, and can be particularly valuable for families, elderly applicants and those with limited mobility. It also helps distribute demand more evenly, reducing crowding and allowing staff to serve each applicant more efficiently.

The opening reflects the Agency's commitment to accessible, efficient and citizen-focused service delivery. As demand for Somali passports continues to grow — driven by rising travel, trade and study opportunities — additional capacity is essential to ensure that applications are processed promptly and to a consistent standard.

Each new centre operates to the same standards and procedures as the Agency's other facilities, so that applicants receive a reliable and uniform level of service wherever they choose to apply.

The Agency reaffirmed that the expansion of its network of passport centres is part of a wider programme of reform aimed at improving the quality, speed and reach of its services, and pledged to continue investing in the infrastructure needed to serve the Somali public.